To provide you with an accurate solution, I'll need a few more details: I understand you are having issues related to printer. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others and please give the same post a to the HP Forums I would like to take a moment and thank you for using this forum, it is a great place to find answers. You can refer this HP document for more assistance:- Click here In the Cleaning Mode area, click Start to begin the cleaning process. Search Windows for your printer model, and then click the printer name in the list of results.Ĭlick Print, and then click HP Device Toolbox.Ĭlick the System tab, and then select the Service page. Print a cleaning page to clean the paper feed and pick rollers In the program you are trying to print from, click File, and then click Print.ĭepending on the software program, the button might be Properties, Options, Printer Setup, Printer, or Preferences.Ĭlick the Paper Quality tab, and then select the paper type from the Media drop-down menu.Ĭlick Advanced, select a paper size from the drop-down menu, and then click OK.Ĭlick OK to apply the settings, and then click Print. To HP forums, I see that you are getting 'load tray 1" error.įollow the below steps to fix this issue.Ĭhange the paper size and type from the program you are printing from.
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